Frequently Asked Questions
Everything you need to know about shopping with Bookstation.
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and intimate apparel cannot be returned.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
Bookstation accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Are the colors of the products accurate to what I see on screen?
We strive to display product colors as accurately as possible. However, due to different monitor calibrations and lighting conditions, slight variations may occur.